Frequently asked questions

Cookies range in price from $72-$100+ per dozen. Pricing is based on the complexity of design details, hand painting, fondant accents, etc. Every cookie is individually hand decorated. Printed cookies start at $72 per dozen. Hand piped cookies start at $78 per dozen with most requests ranging in $84-$108 per dozen. Cookies always come standard individually wrapped. Adding coordinating ribbon is an additional charge.

We are located in Dallas, GA (northwest suburb of Atlanta). We offer pickup near my home in Dallas or a weekly fixed meetup in Marietta (Saturdays, 9-10AM only). Address is provided upon confirmed order. We do not operate a storefront where you may browse. Please visit our Gallery to see the quality of our work.

On rare occasions, we can accommodate a rush order. Rush orders are subject up to 25% fee of order balance. How are rush orders classified? Any order with less than 10 days notice.

All refunds are provided in the form of a business credit only. There is no exception to this policy. Credit will remain on file for 1 year from the date of your original event. Any credit not utilized within 1 year will be forfeited.

We require 100% prepayment for all orders. We accept payment via Zelle or Square. Please note - payment via Square will incur an additional credit card surcharge to cover Square’s service fee. No additional fees are incurred for payment via Zelle. Payment is due within 3 business days of invoicing. Re-invoicing for a cancelled or unpaid and cancelled invoice is subject to a $25 re-invoicing fee.

We recommend consuming cookies no later than ten days from pickup or arrival. Cookies may be frozen up to 90 days with impacting quality.

We recommend as far in advance as possible, but no less than 10 days notice is required to save you from a rush fee. Our calendar is often booked 4-6 weeks in advance

We do not recommend refrigerating the cookies because the humidity in your refrigerator can cause mottling (color smear) on your cookies. Cookies should be kept out of direct sunlight and away from any source of heat.

We have added Gluten friendly cookies to our menu. Please note that this means we use Gluten free flour and make every attempt to mitigate cross-contamination with gluten. We recognize there are some individuals with severe gluten allergies (ie: celiac disease) and we do recommend you consume with caution. There is a surcharge for gluten friendly treats to cover our costs. Gluten free flour costs approximately 7 times as much as traditional flour. We do not offer dairy-free, egg-free or vegan options at this time.

Yes, we do! We have shipped literally thousands of cookies over the many years we have been in the business of creating treats for you. We do everything we can to mitigate any breakage - we double box all cookies and wrap each duo of cookies in a bubble wrap bag. We have almost no issues with breakage. We have it down to a bit of a science. We almost always include a few extras in every box in the off-chance that something happen that is outside of our control. We are able to ship anywhere within the United States, Puerto Rico and all APO/FPO addresses. We cannot provide refunds for breakage in transit. We make every effort to mitigate this when packing the cookies.

Absolutely! All of our cookies come standard individually wrapped in resealable cellophane bags.

We do! We typically do not offer custom cookies outside of holiday pre-sales during major holiday weeks. These options may be located in our shop.

Please feel free to reach out via the Contact options on our page. We are more than happy to address any questions or concerns you may have.